Privacy Policy | Hello Viki AI Skip to main content

Privacy Policy

Effective Date: March 5, 2026

1. Introduction

Hello Viki AI ("Company," "we," "us," or "our") operates the helloviki.com website and provides staffing and AI services to healthcare and legal professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect information you provide directly, including:

  • Contact information (name, email, phone number, address)
  • Professional information (company, role, industry)
  • Content you provide (messages, inquiries, job applications)
  • Payment information (processed securely by third parties)
  • Resume and career information (for job applicants)

3. HIPAA Compliance

Hello Viki AI is HIPAA compliant. We handle Protected Health Information (PHI) with appropriate safeguards, encryption, and access controls. We have Business Associate Agreements in place with healthcare clients. All staff are HIPAA trained.

4. How We Use Information

We use the information we collect to:

  • Provide our services and respond to inquiries
  • Process applications and onboard team members
  • Send service updates and marketing communications
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

5. Sharing Your Information

We do not sell or rent your information. We may share information with:

  • Service providers (CRM, email, hosting platforms)
  • Law enforcement when legally required
  • Successors in case of merger or acquisition

6. Cookies

Our website uses cookies to improve your experience. You can disable cookies in your browser settings, though this may affect functionality.

7. Security

We implement industry-standard security measures including encryption, access controls, and regular audits. However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information as long as necessary to provide services and comply with legal obligations. You may request deletion at any time, subject to legal requirements.

9. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion (where legally permissible)
  • Opt-out of marketing communications

10. Contact Us

For privacy inquiries, contact us at:

[email protected]
(866) 798-8872
319 Clematis St, Suite 300
West Palm Beach, FL 33401