Remote Assistants
Powered by AI
HIPAA-trained professionals equipped with AI tools — so one assistant does the work of three.
We don't replace your staff with AI. We give your remote staff AI superpowers.
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HIPAA Compliant
24h Onboarding
US Management
How It Works
Discovery Call
We learn about your practice, pain points, and workflows to match you with the perfect assistant.
Screening & Onboarding
Your assistant gets trained on your specific EMR/case management system and workflows within 24 hours.
Breathe Easy
Your assistant handles your busywork with AI superpowers. You focus on what matters most.
What We Handle
Intake Specialist
First-call handling, lead qualification, appointment booking, speed-to-lead optimization. Specialized experience in personal injury intake and PI lead screening.
Case Manager
Case tracking, status updates, client follow-ups, document coordination, deadline management. PI case management including medical records and lien tracking.
Administrative
Email management, scheduling, documentation, data entry.
Prior Authorization
Insurance follow-up, compliance tracking, status updates.
Patient Communication
Inbound calls, confirmations, follow-ups, billing inquiries.
Billing & Collections
Invoice tracking, denial management, payment processing.
Medical Scribe
Chart notes, EMR updates, clinical documentation.
Project Management
Task coordination, deadline tracking, team communication.
Who We Serve
Healthcare Professionals
Doctors, practice managers, and clinics overwhelmed by prior auth, patient calls, and billing.
Learn more →Legal Professionals
Law firms — especially personal injury — struggling with intake calls, case management, and client communication.
Learn more → Personal Injury Virtual Assistants →What Our Clients Say
"Hiring an Assistant from HelloViki has been one of my best decisions so far. I now have more time to spend with my children while I'm assured that my inbox is being taken care of."
Bryant M.
Medical Practice Owner
"HelloViki is one of the best investments I have ever made. I've been very pleased with the results and spent a great deal of time working on the big picture while my assistant takes care of the details."
Abby H.
Healthcare Administrator
"Working with HelloViki has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week."
Jason M.
Law Firm Founder
"I cannot recommend HelloViki more highly. Once you have their support for a few tasks, you will wonder how you got along without them."
Amy M.
Medical Director
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Get your free consultation and discover how AI-powered assistants can save your team 20+ hours per week.
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