Our assistants unlock new levels of productivity for doctors, office managers, nurses, and medical service providers. Let Hello Viki “WOW” your future and current patients with our customer service.
We can virtually pick up the phones, answer any questions your patients may have and transfer to your staff as needed. We can handle appointment scheduling, rescheduling and gathering information.
Many of our Medical Virtual Assistants have previously worked for major US insurance providers, including handling their customer service and Prior Authorizations.
Our Virtual Assistants are experienced in insurance verification and will make sure that policies are verified before visit.
We have partnered with industry leading RCM and billing companies to maximize billing reimbursements and reduce the time to collect.
We'll handle the note-taking and documentation tasks for your Physicians, Doctors and Nurses.
Let Hello Viki train a Virtual Assistant to meet your specific needs.
Try our medical virtual assistant service and if you are not 100% satisfied with the service, pay nothing.
Benefit from a team that understands your market inside out. Our US-based management and support staff ensure a seamless, culturally aligned service experience from around the world.
Our services are 100% HIPAA compliant and we can sign a Business Associate Agreement (if necessary).
Your Virtual Assistant will be trained to use the EMR/EHR your office already uses. We provide additional training to ensure our VA's are familiar with your software.
We ensure consistency by matching you with a specific Virtual Assistant for a long-term working arrangement.
Reduce operating costs and increase your bottom line by outsourcing to our skilled and experienced medical front desk specialists. We'll provide efficient and effective support, freeing up your staff and ensuring your patients receive the best care possible. Contact us today to learn more.
Fill out our contact form so that we can learn about your practices' needs.
Get matched with your Virtual Medical Assistant and conduct interviews.
Enjoy unparalleled patient service that is monitored and consistently improved through training.
Feel secure by paying a United States-based company using safe and secure payment options.
